Back-Office Outsourcing
We handle the admin.
You manage the block.
We're not a block management company. We're the back-office team that block management companies, RMCs, and freeholders rely on.
60%
of your week lost to paperwork
The Weight of Admin
Demands pile up. Arrears grow. Certificates expire. Your inbox never stops.
Service Charge Management
We generate demands, allocate receipts, and chase arrears. Your ledgers stay clean.
Year-End Accounts
We handle reconciliation and compile audit-ready draft packs you can sign off.
Leaseholder Helpdesk
We answer calls and manage enquiries under your brand. Your inbox stays clear.
Safety Compliance
We track EICRs, FRAs, and all certificates. You get green dashboards, we handle the chase.
Section 20 Consultations
We draft notices, serve paperwork, collate observations. Watertight, every time.
Maintenance Coordination
We screen issues, issue work orders, chase contractors. Your log keeps moving.
100%
focus on what matters
You Manage the Block
We handle the admin. You keep the relationships, the decisions, and your time.
Everything Your Block Needs
From service charge budgets to fire safety compliance — the work that keeps your building running smoothly.
Service Charge Management
We generate demands, allocate receipts, and chase arrears on your behalf. Your ledgers stay accurate and up-to-date, without you lifting a finger.
Year-End Accounts
We handle the reconciliation and compile the draft packs. You receive audit-ready files to sign off and present to your clients—saving your team hours of groundwork.
Leaseholder Helpdesk
We act as your front line, answering calls and decluttering your inbox. We handle routine queries under your brand protocols, keeping residents happy and your schedule clear.
Safety Compliance Tracking
Never miss a deadline. We track certificate expiries (EICRs, FRAs) and instruct assessors for you. You get a green dashboard of compliance; we handle the chase.
Section 20 Consultations
We draft the notices, serve the paperwork, and collate observations. We ensure the legal admin is watertight, so you can focus on managing the project itself.
Maintenance Coordination
We screen reported issues, issue work orders to your contractors, and chase them for updates. Your maintenance log is kept moving, while you stay free of the daily noise.
Clear boundaries. No confusion.
We are your...
- ✓
Service charge accountants
Demands, receipts, arrears — handled
- ✓
Resident communication team
Calls, emails, queries — sorted
- ✓
Compliance trackers
Certificates, deadlines — monitored
- ✓
Operations coordinators
Contractors, maintenance — chased
We are not your...
- ✕
Block managers
That's your role — we support it
- ✕
Site inspectors
We work remotely, not on-site
- ✕
Client stealers
Your relationships stay yours
- ✕
Competitors
We're your backend, not your rival
Who we work with
Back-office support for
RMCs
Resident Management Companies
RTM
Right to Manage Companies
Freeholders
Property Owners
Agents
Managing Agents
In short
You keep the client relationships.
You keep the strategic decisions.
We take everything else.
Your brand. Our backend.
Ready to manage your block better.
Scale Your Portfolio
Not Your Workload
We provide the financial rigour and operational support you need to grow. Hand over the admin, compliance, and calls and get back to managing.